In partnership with Serta
Table of Contents
About Serta
Trying to get good sleep on a bad mattress feels like chasing something that should be simple but somehow isn’t. You wake up stiff. You toss around all night. You try flipping it or adding a topper or stacking more pillows. Nothing really fixes the problem. And buying a new one can be just as frustrating. There are too many brands saying the same thing. You don’t want to guess your way into another expensive mistake.
Serta has been making mattresses for over 90 years. You’ve probably seen the sheep. But behind the ads is a company that actually does make beds for real people. People who sleep hot. People who share a bed. People with sore backs. Serta supplies hotels too, so they’re not just selling to households. That’s a good sign if you’re wondering who trusts them.
Their lineup has a little bit of everything. Foam. Innerspring. Hybrid. Mattresses that come in a box. Some start under two hundred dollars. Some go up to a few thousand. They also build in things like cooling layers, zoned support, and pressure relief. Sounds solid on paper.
So what are you actually getting? Do these features help people sleep better, or is it just a long list of mattress names?
Let’s take a closer look at the full Serta lineup and break down what works, what doesn’t, and who it’s really for.
Highlights
- Serta makes a full range of mattresses, including foam, innerspring, hybrid, and mattress-in-a-box models.
- The brand has been around for over 90 years and supplies beds to both homes and major hotel chains.
- Many Serta mattresses use zoned support systems to target pressure relief.
- Cooling features like breathable foams and cool-to-touch covers are available in mid-range and premium models.
- All mattresses come with a 120-night trial, free shipping, free returns, and a 10-year limited warranty.
- Some collections are designed to be delivered in a box and set up in minutes without heavy lifting.
- Serta mattresses are made to suit a variety of sleep styles, including side, back, and stomach sleepers.
- The company offers optional white glove delivery, including in-room setup and old mattress removal.
Why You Should Trust Us
Our mission is to help you make better, more informed purchase decisions.
Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need.
Serta Review
Before you start comparing models or memorizing foam layers, it helps to know what this brand actually leans on. Serta is all about zoned comfort. Here’s what stands out across the board, no matter which model you’re looking at.
Unique Features
- Zoned construction in most models
Many Serta mattresses are built with firmer support under the hips and softer cushioning near the shoulders to give your body extra support. - Cooling materials in low to mid-range options
You don’t have to choose the most expensive model to get airflow-focused foams, gel layers, or cooler-feeling fabrics. - Multiple mattress types available
Serta offers foam, hybrid, innerspring, and mattress-in-a-box formats, which gives you more flexibility depending on how you prefer your bed to feel and arrive. - Commercial use overlaps with consumer models
Serta builds mattresses for hotels, and the structure and materials used in those models show up in the ones sold directly to customers, too. - Straightforward branding and presentation
Instead of heavy marketing language or tech-driven names, Serta keeps its lineup simple, using clear product tiers and familiar visuals.
Featured Products
Serta makes a lot of mattresses, but they’re not all trying to do the same thing. Some are built to ship in a box. Others load up on pressure relief, cooling, or targeted support. If you’re trying to figure out where to even start, these are the core collections that actually matter and what each one brings to the table.
1. Serta iComfort Mattress
iComfort is made for people who want cooling, pressure relief, and solid support in one setup. It comes in both all-foam and hybrid versions, with clear tier levels to help you find what fits your body best.
The standout feature is the five-zone support system, where it is firmer where you need lift (like hips and back), softer where your body needs to relax (shoulders and legs). After a few nights, that difference starts to show in how you feel when you wake up.
Level 2 models add graphite-infused memory foam for better cooling and contouring, plus a breathable cover that people say really helps with temperature control. One reviewer said, “Unlike my old foam mattress, I do not get too hot during the night.”
You’ll find options from plush to firm, with hybrids offering more bounce and edge support. Most reviewers mention sleeping better and fewer aches. Comments like “My hips are loving this mattress” and “It gives him the support he needs” pop up often.
The iComfort starts at $999 for the base model and goes up from there, depending on the level and size you pick. It’s not the cheapest mattress in Serta’s lineup, but if you’re looking for focused back support and solid cooling, this is the one most people land on.
2. Serta Perfect Sleeper Pro Mattress
Perfect Sleeper Pro is built for everyday sleep problems. It uses responsive coils, five support zones, and naturally derived latex foam to keep your body aligned without sacrificing comfort.
The highlight is the True Response™ Latex paired with graphite-infused latex in higher models for better airflow and less heat. One reviewer put it simply: “Good support and just enough ‘give.’”
Three build levels:
- Level 1: 2″ latex, starts at $1,499
- Level 2: More latex for added relief and cooling
- Level 3: 4″ latex and maximum airflow
Each comes in Extra Firm, Medium, or Plush Pillow Top. Medium is a solid choice for side and back sleepers.
It’s taller than most mattresses, so plan for deep-pocket sheets. It’s also shipped flat, not rolled. Foam may feel firmer at first, but softens over time. “Give it a couple of weeks — it really does get better,” said one buyer.
3. Serta Perfect Sleeper Innerspring Mattress
The Perfect Sleeper Innerspring is for sleepers who want steady support and a mattress they know they can trust. It uses an 825-coil system that gives solid support from edge to edge, with extra reinforcement under your hips and lower back. That zoning helps you wake up feeling more aligned and less sore.
A gel foam lumbar band runs through the center for subtle pressure relief, and the PillowSoft® Aire foam keeps the surface breathable. The CoolFeel™ fabric top adds a noticeable chill. One person wrote, “Unlike other mattresses I’ve tried, this one doesn’t trap heat.”
It also controls motion well, especially helpful if you share a bed. As one reviewer said, “I sleep lighter than my husband, and I don’t feel every move anymore.”
Available in firm, plush, and pillow top styles, the Perfect Sleeper starts at around $499 and offers models with added cooling or plushness depending on what you need.
4. Serta Five Star Mattress
The Serta Five Star Mattress is built for people who want a mattress that’s easy to set up, supportive in all the right places, and doesn’t break the budget. It’s designed to fully expand fast, so you can unbox it, make the bed, and sleep on it that same night. No long wait, no complicated setup.
It uses individually wrapped coils for stability across the whole surface and a gel foam band through the center for added support in the lower back and hips. On top, breathable layers of PillowSoft® Aire Foam and Serta® PillowSoft® Foam help cushion without overheating.
Available in 8″, 10″, and 12″ thickness levels, it ranges from medium to plush depending on the build. Most people use it for teens, guest rooms, or even their own bed when they want something dependable.
Reviewers were surprised by the quality. “My son says it’s super comfy and sleeps like a baby,” one said. Another wrote, “I wake up feeling well-rested and supported, with less tossing and turning.”
Starting at $199, it’s one of Serta’s most affordable mattresses—and a solid value for quick, comfortable sleep.
5. Serta Classic Mattress
The Classic is a dependable, no-fuss mattress for everyday use. It’s built with 3 support zones that give your hips and lower back more lift while letting your shoulders relax. Great for stomach and back sleepers.
It uses an 800-coil support system with breathable foam and a soft cover to keep the surface cool. One reviewer said it helped with both back and knee pain, describing it as “firm and cooling.”
The standard model starts around $299 and comes in plush, medium, or firm. The enhanced version starts at $499 and adds gel memory foam for more pressure relief.
It’s popular for a reason. Reviewers consistently mention how easy it is to sleep on. “This mattress is very comfortable. Ordering and delivery were simple,” said one. Another called it “the perfect softness and great quality.”
If you want comfort, support, and real value, the Classic delivers.
Serta Review: What Do Customers Think?
Serta gets a lot of attention for its comfort, especially on top review sites like NapLab, Trustpilot, and Reddit. Many people say their mattresses feel great right away, especially side sleepers or anyone who prefers a softer, more cushioned surface.
“I had the best sleep of my life on a supposed Serta in a hotel in Arkansas… it’s made me consider buying one.”
The Perfect Sleeper line comes up often in positive reviews. People mention deep cushioning, strong edge support, and motion isolation that works well for couples. The thick pillow top and tall profile also give it a more premium look than expected for the price.
“I love Serta—one of the best mattresses I’ve ever bought… worth the good sleep my family and I endured.”
Several buyers have also highlighted good experiences with customer service, especially when returning a mattress or handling a warranty.
“I had to return a mattress within the 120-day trial period. Customer service was excellent… courteous and efficient.”
Higher-end models like the iComfort latex hybrids and some hotel collections earn praise for their balanced feel and support. These versions seem to hold up better over time and work well for back sleepers or anyone needing pressure relief.
And because Serta is sold in stores as well as online, many appreciate the ability to test the mattress in person before buying. Across different platforms, people who find the right fit say Serta delivers solid comfort, familiar support, and a sleep experience that feels just right.
“Recently purchased a Serta mattress after trying out a bunch of others and I am pretty satisfied.”
Is Serta Legit?
Yes, Serta is absolutely legit. They’ve been making mattresses for nearly a century and are one of the most trusted names in the industry. Their products are widely available, certified for safety, and backed by solid warranties and return policies.
Serta manufactures their own mattresses in the U.S., offers nationwide support, and partners with major retailers and hotels, so you’re not dealing with some mystery brand off the internet. They’ve built their reputation on consistent quality, reliable comfort, and customer trust that spans generations.
Is Serta Worth It?
Serta makes mattresses that are practical, well-built, and easy to live with. You don’t have to spend weeks researching materials or second-guessing features. Most of their models use coil support with some foam on top, and the ones that include memory foam don’t go overboard with it. Their zoning systems add extra support where it matters, especially around the lower back and hips, but the feel stays familiar and comfortable.
The lineup covers a good range of needs, firm, medium, plush, pillow top, cooling, hybrid, without being overwhelming. A lot of people choose Serta when they just want a mattress that holds up well and doesn’t mess with their sleep. It also helps that the pricing is reasonable, especially compared to brands that charge more for similar builds. Between the trial period, warranty, and store availability, it’s easy to try one and see how it works for you.
For most people, especially those who want reliable support and comfort without anything complicated, Serta is a smart and worthwhile choice.
Serta Discount & Promotions
Serta runs mattress sales throughout the year, especially around major holidays like Presidents Day, Memorial Day, Labor Day, and Black Friday. Even if nothing’s active today, they suggest checking back often, or better yet, visiting their official sale page to see the latest deals on mattresses, bed frames, and bedding.
If you recently purchased a mattress and a promotion launches during your 120-night trial, you can email Serta’s support team to request a price adjustment. It’s a small but helpful way to protect your purchase.
Buying from Serta.com also gives you built-in perks:
- 120-night in-home trial
- Free shipping and free returns
- Optional white glove delivery (setup and old mattress removal)
- Monthly financing through Affirm (3, 6, or 12-month options with no hidden fees)
Where Can I Buy Serta Mattress?
You can buy a Serta mattress from several reliable sources across the U.S. The most direct option is through Serta’s official website (serta.com), where you can shop their full lineup, check for promotions, and access trial and warranty details. Serta mattresses are also widely available at major retailers like Mattress Firm, Macy’s, Sam’s Club, Big Lots, Ashley Furniture, Amazon, and Walmart.
FAQs
Where are Serta mattresses made?
Serta mattresses are manufactured in the United States at facilities across the country. They’re produced by Serta Simmons Bedding, one of the largest bedding manufacturers in North America.
What is the Serta mattress return policy?
If purchased through serta.com, you get a 120-night sleep trial with free returns. Policies may vary by retailer, so it’s best to confirm details if buying in-store or from third-party sites.
Can I try a Serta mattress in stores?
Yes. Serta mattresses are available in many major retailers across the U.S., including Mattress Firm, Macy’s, and Sam’s Club, where you can try them in person.
How do I contact Serta?
You can contact Serta Customer Support by phone or online. Here’s how:
Phone Support: Call 1-888-708-1466
- Monday–Thursday: 10:00 AM – 7:00 PM EST
- Friday: 10:00 AM – 3:00 PM EST
Online Support: Visit the Contact Us page on serta.com to submit a request, ask a question, or browse their FAQ section.
Next, check out other reviews that you might also like:
Ask the community or leave a comment
WRITE A REVIEWCustomer Reviews
Leave a review